Here you can find practical information such as terms and conditions, Click & Collect, delivery, claims etc.

Weilbach and weilbach.com is:

Weilbach A/S
Firskovvej 36
DK-2800 Kgs. Lyngby
Phone: +45 33 34 35 60 
Mail: sales@weilbach.com 

CVR: 54953828 

Nykredit Bank

Account: 5470-1094959

IBAN DK4854700001094959

Weilbach-elearning.com is:

Weilbach Singapore Pte. Ltd.

15 Jalan Kilang Barat
#07-01 Frontech Centre
Singapore 159357

Phone: +65 6273 0833
Email: sales@weilbach.com
UEN: 201116179E

UOB Bank

Account Number (SGD): 3813043333
Account Number (USD): 3819017733

United Overseas Bank Ltd.

80 Raffles Place UOB Plaza
Singapore 048624

Swift code : UOVBSGSG 

  1. Items

2.1 The item supplied to the buyer is the standard item described in Weilbach’s catalogue. Any supplements, extra equipment et cetera must be purchased and paid for separately, as indicated in the catalogue.

  1. Pricing
    3.1 Prices on some imported items change daily as prices are calculated according to current exchange rates.

    3.2 Prices are updated monthly.

    3.3 Prices given are exclusive of shipping costs.

3.4 Shipping costs vary according to the chosen country of delivery.

  1. Payment

4.1 Payments are not processed until the item has been shipped. However, corporate clients and customers resident outside Denmark may be asked for advance payment.

4.2 The following credit cards are accepted as payment: Visa and Mastercard.

4.3 Only items listed on your invoice are payable.

  1. Order Confirmation

5.1 Orders placed on www.weilbach.com and www.weilbach-elearning.com are confirmed via email.

5.2 All correspondance regarding internet orders is conducted by email.

5.3 We do not store information regarding your order in a way that allows us to forward a copy of the order at a later date. We therefore recommend that you keep the order confirmation e-mail you receive after placing your order with us.

  1. Cooling-off Period

6.1 There is a 7 days cooling-off period on all items purchased via the internet. The cooling-off period commences upon receipt of the item.

6.2 The item must be returned in the same condition and quantity it was received in, and shipping costs must be paid for by the client.

6.3 A purchase can be reversed by refusing receipt, by returning or handing in the item to:

Weilbach Singapore Pte. Ltd.

15 Jalan Kilang Barat
#07-01 Frontech Centre
Singapore 159357

When you return a purchased item we will notify you via email when we have received the item and inform you about the further procedure.

7.4 There is no right of return on following items:

– Digital products (including e-books and e-learning courses), since goods cannot be returned when e-mailed or installed.

  1. Liability

8.1 Weilbachs liability is conditional upon the payment conditions having being observed by the customer.

8.2 Weilbachs liability can not exceed the value of the delivered item and does not include any effects of faults or problems with said item, neither directly nor indirectly.

8.3 Weilbach is not liable for damages caused during transport.

8.4 Weilbach assumes no responsibility in connection with the customer’s legal relations with any third parties.

  1. Contractual Language

9.1 The Danish version of these Terms and Conditions regarding purchases made on the internet through Weilbach is the original version, and in questions of interpretation the Danish version takes precedence over the English version.

9.2 Agreements are made in Danish or English.

  1. Order Processing – Step by Step

10.1 Processing an internet order with Weilbach is done as follows:

  • You select the items you wish to buy by clicking the Shopping Basket icon displayed to the right of each item.
  • All items that you have selected are put in the Shopping Basket and you can check these at all times by clicking “Check out” at the top right of your browser window.
  • When you have finished selecting the items you wish to purchase, click “Check out” at the top right of your browser window to complete the order.
  • The first page will display an overview of the items your have selected and a total price, including shipping costs. When you have checked that the information is correct, click “continue” to proceed.
  • You will then be asked to supply the delivery address and more details. Click “continue”.
  • Enter your credit card details. After clicked “confirm order” the purchase is processed and an order confirmation will be sent to the e-mail address you have given.
  1. Misc.

11.1 Only private individuals of age as well as companies and organisations can buy items through Weilbach’s webshop.

11.2 The above Terms & Conditions apply and will only be changed if law dictates it, just as not included in the above.